callais asbestos

Callais Group Pty Limited (ABN 47 118 939 647), its subsidiaries and other related companies, including Callais Asbestos, Callais Blasting, Callais Cleaning, Callais Disaster and Callais Rural (“we”, “us”, and “our”, singularly or collectively as the context requires). recognises the importance of privacy issues. This Privacy Policy briefly tells you how we manage the personal information that we collect, use and disclose and how to contact us if you have any queries. This Privacy Policy does not cover personal information collected or held by us about our employees and is to be read subject to any overriding provisions of law or contract.

Background

Personal information is information or an opinion, in any form and whether true or not, about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.

There are further special provisions which apply to the collection of some personal information which is known as sensitive information. This includes health information and information about a persons' race, ethnic origin, political opinions, membership of political, professional or trade associations, religious or philosophical beliefs, sexual preferences and criminal history.

Collection of personal information by us

The kinds of personal information we collect and store will depend on what products and services you request from us. However, it may include (amongst other things):

  • personal information you give us when you request a product or service from us. This information may include your name, address, contact phone number and email address. It may also include communications between you and us;
  • transactional information about your use of our products and services; and
  • if you are applying for a position, we will collect information as outlined in the section below titled "Employment Applications".

How your personal information is stored

We take reasonable steps to preserve the security of cookie and personal information in accordance with this Privacy Policy. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted). If secure transmission is indicated, we currently use 128 bit SSL encryption.

We regularly review developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.

How your personal information will be used

We collect your personal information so that we can use it for our functions and activities, which include, amongst other things:

  • processing your request for service;
  • being aware of any special requirements (health or otherwise) you may have;
  • providing you with confirmation of your service and advising you of any changes to the service we are providing to you.
  • processing and considering your employment application (refer to "Employment Application" section below);
  • addressing any feedback or complaints you may have;
  • answering any queries you may have; and
  • any purposes for which it was requested and directly related purposes, and developing, improving and marketing our products and services.

If you do not provide us with your personal information, we may be unable to do one or more of the above (including being unable to provide you with the requested service).

If you also subscribe to our mailing list, we may e-mail to you updates about our products and services. If you do not wish to remain a subscriber to our mailing list or otherwise receive updates on our products and services, you are able to remove your details from the subscriptions list via our website.

We will assume you consent to management of your personal information in the manner specified in this Privacy Policy (which may change from time to time) and our Privacy Statement until you tell us to the contrary.

Exchange of personal information with third parties

Personal information we collect from you may be disclosed:

  • to any entity to which we are required or authorised by or under law to disclose such information (for instance, law enforcement agencies and investigative agencies, courts, various other government bodies);
  • to insurance companies and loss adjusting firms for the purpose of providing you with the service;
  • to others in the event of a medical emergency;
  • to others that you have been informed of at the time any personal information is collected from you;
  • to our business associates and others for purposes directly related to the purpose for which the personal information is collected;
  • to our professional advisors and other contractors (for example IT consultants and mailing houses); or
  • with your consent (express or implied), to others.

Such disclosure may include the transfer of your personal information between countries.
We may also obtain personal and other information from some or all of the above to enable us to provide our services or products to you. When we obtain personal and other information from third parties, we will assume and will rely on the third party having consent to do so.

Use and disclosure of personal information by us

If we use or disclose your personal information for a purpose (the "secondary purpose") other than the main reason for which it was originally collected (the "primary purpose"), to the extent required by law, we will ensure that:

  • the secondary purpose is related to the primary purpose of collection (and directly related in the case of sensitive information), and you would reasonably expect that we would use or disclose your information in that way;
  • you have consented to the use or disclosure of your personal information for the secondary purpose; or
  • the use or disclosure is otherwise permitted by law.

Employment Applications

Generally, the type of personal information we collect about you is the information included in your application, for example, your name, mailing address, telephone number, e-mail address, career history, education details or other information relating to your career.

In considering your application, we may also obtain personal information about you from third parties, for example, from your previous employers or nominated referees. We may also collect sensitive information about you such as information about your health (including any disability) or any criminal record that you may have.

We collect personal information for any one or more of the following purposes:

  • to assess you for a position or positions with us or our related entities;
  • to assess whether you are suitable to progress to each stage of the recruitment process for a vacant position; or
  • to store your information for future job opportunities.

If you do not provide us with the information we seek, we will be unable to do one or more of the above.

We may disclose your personal information to:

  • organisations that conduct competency or psychometric tests;
  • referees or previous employers;
  • recruitment agencies or related entities acting on our behalf;
  • our related entities;
  • law enforcement agencies to verify whether you have a criminal record; or
  • educational or vocational organisations to the extent necessary to verify your qualifications.

If we engage third party contractors to perform services for us which involves handling personal information we will take reasonable steps to prohibit the contractor from using personal information except for the purposes for which it was supplied.

Collection of information other than personal information

If you visit our website, some of the information we and/or our contractors collect about your visit to our website is not personal information because it does not reveal your identity. Information of this nature can include:

  • Site visit information
    When you visit our website, we and/or our contractors collect general information about your visit which may include your server address, the date and time of your visit, the pages you accessed, the information you downloaded and the type of internet browser you used. We and/or our contractors may use this information in anonymous, aggregated form, for statistical purposes only, to assist us in improving the quality and usability of our website.
  • Cookies
    A cookie is a small string of information that a website transfers to your browser for identification purposes. The cookies we and/or our contractors use may identify individual users.
    Cookies can either be "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and are mainly for the user's convenience. Session cookies are short-lived and are held on your browser's memory only for the duration of your session, they are used only during a browsing session, and expire when you quit your browser. We and/or our contractors may use both session and persistent cookies. This information may be used to personalise your current visit to our and our contractors' websites. Upon closing your browser, the session cookie is destroyed. Most internet browsers can be set to accept or reject cookies. If you do not want to accept cookies, you can adjust your internet browser to reject cookies or to notify you when they are being used. However, rejecting cookies may limit the functionality of our website.

Access and correction of your personal information

We may ask you to put your request in writing and pay a reasonable fee levied by us for this.
It is important to us that the personal information we hold about you is accurate, complete and up to date. If you are aware that this is not case and would like your personal information corrected, or simply desire access to your personal information, please contact our Privacy Officer.

If we decide not to correct or provide you with access to your personal information, we will give you our reasons for our decision.

Updates to Privacy Policy

We may amend this Privacy Policy at any time and from time to time. If we do so, we will post the amended Privacy Policy on our website (mentioned above) so that you will always be aware of how we manage your personal information.

Further information

Please contact our Privacy Officer if you have any queries about the personal information that we hold about you or the way we handle that personal information.

The Privacy Officer
Callais Group Pty Limited
GPO Box 438
SYDNEY NSW 2000
AUSTRALIA

1300 CALLAIS
or 1300 22 55 24
24/7 Australia Wide
  • Sydney
  • Central Coast
  • Newcastle
  • Maitland
  • Cessnock
  • Singleton
  • Muswellbrook
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